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CONNECT WITH YOUR CUSTOMERS WITH A FACEBOOK MESSENGER CHATBOT 

Discover the business benefits of using Facebook Messenger Chatbots to connect with local customers and see how a custom Facebook Messenger Chatbot can work for your business, no matter what your business does. 

Facebook messenger for business 

Messaging is one of the fastest growing forms of communication in business but it can be very time consuming. Imagine how much time you could free up if you had an automated system to handle the most frequently asked questions that customers throw at your business day in - day out or imagine a hassle-free solution to gathering leads for your business or an in-house system to turn Facebook visitors into booked business appointments.


You should be thinking Ka-ching, I hear my cash register closing!!! 


But think for a second!  Think how much time as a business owner could you save if you had this up and running in your business. Time to spend with your family and imagine how soundly you could sleep knowing customers always had a way to reach out to you day or night and the important stuff like finding leads and taking sales enquiries were automatically sent to you on autopilot. 


Welcome to a potential solution to saving time, generating sales, sleeping peacefully and being able to provide outstanding customer satisfaction 24/7/365. 

Why Have a Chatbot On Facebook? 


Facebook Messenger has a growing audience which is expected to exceed 2.4 billion monthly users by 2021. 


Facebook Messenger isn't just used by friends for chatting, a recent survey by Neilson said that people think messaging is the second-best way to talk to a business.


People exchange messages with businesses over Facebook Messenger every single month, connect with your customers the way they connect with each other, over Facebook Messenger.


There is a lot less competition on Facebook Messenger for local businesses to be seen and heard. It's time for you to join in and get connected.

Get Started Right Now

If you are ready to take the next step click below to book a call and let's get started 

What is a messenger chatbot

You Like The Sound Of it, But What Exactly is one 

Put simply, a chatbot is a program that can be connected to Facebook Messenger, that will trigger automatically when a message is received from a customer. It can direct a conversation with your customer, taking them down a pre-defined path and providing interactive content along the way to keep customers interest. Visit one of our Facebook pages below to see a live Facebook Messenger Bot in action.

Head Turning facebook messenger Statistics

Using a Facebook Messenger chatbot can be wildly profitable for your local business. It's expected that there will be over 2.4 billion users by 2021 (source: Statista) !  Here's a few more head turning statistics.

80%
Average Open Rate

Facebook Messenger broadcasts average open rate of 80% 

(source: Hubspot)

Chatbots are used to:

Messenger can generate a huge clickthrough rate (source: Medium)

44%

61% of people in the UK have messaged a business in the past three months. (source: Facebook

61%

53% of people are more likely to shop with a business they can message directly (source: Facebook)

53%

the value of messenger chatbots

Stay Competitive in your Business

A great way to stay relevant to your business market in to offer what local customers want in the format that they want.  Customers want to be able to engage with you, find out information from you about your business and stay connected with your services and offers. Now imagine the power of having this done seamlessly and hassle-free 24 hours a day, without an impact on your personal time. A Facebook Messenger Bot can help you achieve this and so much more, see below.

Get Started Right Now

If you are ready to take the next step click below to book a call and let's get started 

USEs FOR a MESSENGER chatbot IN YOUR business

Qualify Leads

Ask the right questions to your potential customers and prospects to find out what they are looking for and work out what stage the visitor is at in your buying process and what information they need. 

Drive Sales

Increase your revenue through checkout conversions, opt-ins, sign ups, registrations and more. With a chatbot your sales team is available 24/7 and can handle any volume of chat immediately.

List Building

Email list building is hard. Over recent years more and more companies have been looking to build an email list. Step up your game with an interactive chatbot built right into your sales or landing pages.

Discounts & Offers

Increase your conversions with a discount or incentive chatbots. Pop them onto product pages, set delays to entice people who don't buy quickly, grab attention with a time sensitive offer, or use a chatbot offer on a thank-you page or an exit bot to tempt customers not to leave your website.

Affiliate Marketing

Encourage visitors to engage with an interactive chatbot, pre-qualify visitors, offer giveaways, gain subscribers, direct customers down a specific path and then segment your visitors to the right affiliate link based on user requirements to boost your conversions. 

Provide Direction  24/7/365

As a local business you cannot be available 24/7, but your automated chatbot can. Provide outstanding customer service using a directional chatbot, keeping customers engaged and qualifying their needs without lifting a finger, imagine the time saving if you could put systems on autopilot. 

MESSENGER MARKETING - YOU NEED TO READ THIS

guy looking at smartphone

One benefit of interacting with customers over Facebook Messenger is the fact that once a potential customer engages with your business, their information is added to your contact list.


This is a really cool way to be able to pro-actively engage with your local customers in a whole new way. It's like having a separate list outside of email that you can use to grow your business online.


Facebook Messenger has a far greater open rate when compared with email marketing, in fact the average open rate is over 80%, making this new contact list liquid gold.

What's Included With Our Messenger Chatbot 

Our custom chatbots provides everything you need to stand out from the crowd

DESIGN CONSULTATION

Our chatbots are custom coded for your business needs, so we will spend time looking at what the desired aim of the chatbot is before we even begin the process of setting your chatbot up.

CHATBOT DESIGN

Chatbots are designed to look simple but the steps actually  involved in creating one, can be very time consuming. We handle everything, delivering you a finished chatbot that is good to go.

CHATBOT MANAGEMENT

Our chatbot management covers chatbot revisions, new content, hosting, email, chat forwarding and maintenance, including offering you new features as they get rolled out on the platform. 

MESSENGER chatbot prices


One Stream chatbot

  • Chatbot Design Consultation 
  • 1 x Chatbot Stream
  • Content & Multimedia Included
  • Up to 20 message blocks Included
  • 5000 Conversations Included
  • Chatbot Management Subscription £5.97 per month

two Stream Chatbot

  • Chatbot Design Consultation
  • 2 x Chatbot Streams 
  • Content & Multimedia Included
  • Up to 40 Message Blocks Included
  • 5000 Conversations Included
  • Chatbot Management Subscription £5.97 per month

three stream chatbot

  • Chatbot Design Consultation 
  • 3 x Chatbot Streams
  • Content & Multimedia Included
  • Up to 60 Message Blocks Included
  • 5000 Conversations Included
  • Chatbot Management Subscription £5.97 per month

Get 2 Months Free if you purchase your Chatbot Management Subscription annually in advance.

If you require a chatbot with more than 3 streams included, please contact me for a price.

 Chatbot support plans are chargeable monthly payable in advance.

FREQUENTly asked QUESTIONS

HOW DO I GET STARTED?

We need a organise a call to learn more about your business and what the aim of your chatbot will be. We will then begin planning your chatbot to make sure we have everything covered from the outset and we will ask for any content you wish included, specific images, videos etc. So just book a discovery call by clicking any of the Blue 'Get Started Today' buttons on our website.

HOW LONG WILL IT TAKE FOR MY CHATBOT TO BE BUILT?

We generally advise 7 working days turnaround because we do not cut corners on our local business chatbot design. Once you are happy we will make your chatbot live and then each month (whilst you are under our chatbot management plan) we will make selective tweaks, modify content, test which elements work best to bring you the most customers and continue to help you develop your chatbot, including making new features available as they are rolled out.

WHAT'S A CHATBOT STREAM?

We like to think of a chatbot as a winding river of water that your customer will navigates with our guidance. When we present customers with a choice, we are directing them into a new stream. The more choices we give a customer the more streams there are to navigate.  A simple chatbot might only have one or two streams, whereas a complex chatbot could have many streams. As one-size will not suit all businesses, we have therefore chosen to price our services based on how many streams (options) we present to your customer within the first section of your chatbot. Our own chatbot for example has 7 streams as we offer our customers 6 main services + support, so our chatbot would take infinitely longer to develop and design than a car dealership that might offer 3 streams namely: new cars, used cars and car servicing. 

WHAT'S A Message block?

A Message Block, is a section of text that appears within a chatbot stream. A message block could consist of several sentences of text and images around a theme. For example a block titled Capture-Email would have content designed to get the user to input their email address, gather and validate the email and supply a GDPR link. Each stream within a chatbot is made up of several message blocks as determined by what content your business needs.

DO I NEED TO SUPPLY CONTENT?

We consult with all businesses on the content of their chatbots. If your business is of a specialised nature we will ask you to provide content and you are more than welcome to supply any content you already have. In general however we will write content specifically for your chatbot to make sure it is optimised for conversion of visitor into customer and we will continue to adjust your content throughout the length of your time with us, as long as you are under an active chatbot support plan.

IS THERE A MONTHLY SUBSCRIPTION COST?

Yes. Chatbots are designed to look simple but they are complex beasts that need continual modification to provide the best results for local businesses. We have found the ideal solution to keep our pricing transparent is to therefore charge a monthly management fee on top of the cost of your chatbot. The monthly management fee covers support, minor modification to your chatbot content and monthly data/analytics. All of this is included for just £5.97 per month per active chatbot. Please Note: If you require more modification to your chatbot, such as weekly updates to special offers, then speak to us about an enhanced subscription, which would be based on time taken to action your request.

Are there any usage limits?

We have set a fair usage limit on all chatbots. Once your limit is reached you simply buy a further block of conversations for your chatbot. Each chatbot has 5000 conversations included. If you exceed the number of conversations in your plan, which is actually brilliant news for your local business as it indicates your chatbot is mega successful, then you simply need to upgrade your account by buying another block of conversations.  A conversation only counts when the end-user actually interacts with the Bot by entering some details or clicking a button etc. If they open the Bot and either close it, or leave the page without interacting with it, then it does not count towards a conversation. All interactions can be monitored in the monthly report we compile for your business. Conversation blocks can be purchased at a cost of £50 per 5000 conversations (price correct as of March 2021). 

WHAT HAPPENS IF I WISH TO MAKE CHANGES AFTER THE chatbot IS PUBLISHED?

Simply get in touch with us to discuss the changes you wish. We can make any minor changes for you and as long as you are under a current monthly chatbot management plan, these will be made free of charge. Extensive chatbot rebuild, redesign or frequent scheduled changes such as updating weekly offers on your chatbot, will result in an additional cost to cover time only, please contact us by by clicking here.

contact Me

Reach out to me, let's grab a coffee and chat.

32 Clifford Street, Cudworth, Barnsley, South Yorkshire, S72 8BA

07805 081929

info@smartviewmarketing.co.uk

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