Google My Business

& Reputation Management

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Attract More Customers

Reputation Management Service

Your Online Reputation can make or break your business.

 It can take a long time to gain customer loyalty and attract new business and it can take just one unanswered comment or poor (unjustified) review to lose it. If you need help managing your Online Reputation or if you have a current problem, we can help.

Take Back Control

Today, Businesses Are At The Mercy Of The Internet 24/7

Dont Be At The Mercy Of Keyboard Warriors

Poor reviews, misleading information, unflattering pictures, fake news and even outright lies can be posted instantaneously and spread throughout the online world very, very quickly.

Reputation Management Services are critical in todays modern world in order for you and your business to maintain its standing and ranking on Search Engines like Google and on Social Media Like Facebook.

You might not have complete control over what other people are saying about you online, but you do have control over your own message.

We offer comprehensive Online Reputation Management solutions including managing reviews and developing a solid review and reputation strategy. We understand how important an online reputation is and how it can make or break your business. 

If your Online Reputation needs repair, do not hesitate to reach out to us today.

Online Reputation Management

Over 33% of companies do not monitor what is said about them online. 94% of consumers will consider using a business that has a 4 star rating, but only 57% of consumers will consider using a business that has a 3 star rating.

It’s More Than Just Reviews

Online Reputation Management

Get More By Managing Your Online Presence

The Importance Of Online Reputation Management

Our reputation services extend to cover over 50 social media and review platforms, so we can monitor your online reputation and respond as soon as comments are received. We can monitor reviews on Facebook, Google, Yelp and more.

But Online Reputation Management is far more than just protecting your reputation through reviews on popular websites. It is about how as a business you are viewed by your customers,  your friends, colleagues, and future employees. Put in place a solid and robust Reputation Management plan (either standalone or as part of one of our other services) and you can help:

Build Your Credibility

Customer trust is key to a successful business of any size. The Internet provides a sounding board for all customers to express their feelings, and if they are not satisfied with your service or your product, they will no doubt raise their voice online. Negativity about your company  will spread much faster than positivity. Having an ORM (Online Reputation Management) strategy can help you turn negative comments from neutral to positive if they are caught and addressed in time.

Increase Sales

The Internet and the Search Engine Like Google and Bing are the first places that people go when they are looking for a product, service or solution. One of the best methods of building sales is to respond to all reviews, brand mentions and social media comments whether positve or negative and interact with individual customers online. Reviewing commonly asked questions, supplying correct information, correcting incorrect information, handling objections, resolving issues and showing the world that you are active and care about your customers, is a great way to help sales grow.

Empower Recruitment

Positive ORM is great for driving applications for any job within your business. It is no secret that candidates will check you out online before applying or accepting a position within a company because they want to guage what others think of you. Your company’s online reputation can be the deciding factor for future employees.

Build a Brand Image

An effective ORM can help mould the perfect brand image. Monitoring of comments to any form of online communication can help adjust what you offer customers and project a more customer focused attitude. If you ask the right questions, you will get answers but if you are not monitoring these and taking onboard suggestions made by the very people that ultimately pay your wages, then the comments alone are useless and will serve to show your community that you do not care.

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About Us

Let us take your business to the next level with our Google My Business optimisation, social marketing and custom chatbot design. What are you waiting for? Contact us today to learn about all of the great services we have available.

Business Hours

Sunday 9:00 am — 4:00 pm

Monday 9:00 am 7:00 pm

Tuesday 9:00 am 7:00 pm

Wednesday 9:00 am 5:00 pm

Thursday 9:00 am 7:00 pm

Friday 9:00 am 7:00 pm

Saturday 9:00 am 5:00 pm

 

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  Call:

+(44) 07805 081929

 Email:

info@smartviewmarketing.co.uk

 Address:

32  Clifford Street, Barnsley, South Yorkshire, S72 8BA

Smartview Marketing A Google Registered Agency